RESOLVE AN ISSUE: 

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If you have a problem that needs resolving, please contact via phone or email as soon as possible and we will do our utmost to resolve the issue.

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Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.

In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

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